- Assisted Dying Bill - Perspectives Informed by Palliative Care
- SPPC’s response to the public consultation on the SG Strategy for Palliative Care
- Adults with Incapacity Act
- SPPC Submissions to Parliament on the Assisted Dying Bill
- SPPC's draft response to the Assisted Dying for Terminally Ill Adults (Scotland) Bill
SPPC Blog
Shopping and mopping? Think again.
Jane Perry discusses palliative and end of life care from her perspective as Operations Director for Bluebird Care, a provider of private care at home.
The work done by care at home support workers is definitely not the “shopping and mopping” service so cruelly described by many. Bluebird Care staff have to deal with all kinds of situations. From getting up in the cold dark mornings facing the rush hour traffic, to supporting someone to die how they choose in their own home – Bluebird Care staff are big hearted, passionate caring professionals who deserve to be recognised for the hard work they do in the community.
I’m very proud of our teams and every single one of them knows this. If as an employer I don’t look after our front line workforce, who will look after our customers?
With this in mind, at the Bluebird Care Offices in Edinburgh we have a “Zen Room” that any of our staff can pop in to use – whether on a break, having their lunch, or working on a SVQ qualification. If one of our customers has died, we use this room for support and comfort as part of the grieving process. It’s a very tranquil space, usually with a scented candle, water feature, soft furnishings and forest mural on the wall.
We are providing more and more end of life and palliative care and I want to make sure all our staff is equipped to deal with this. We provide training in this area to all staff who are interested. We now provide staff with training in “Innovation in Death; The Last Taboo” and I’ve found this has really helped staff to have confidence and expertise in supporting our customers towards the end of life.
We also want to find appropriate ways of opening up the conversation about death with our customers - we want to make this previously taboo subject something openly discussed and planned for. We come into this world with a birth plan, so why not have a death plan too?! We are hosting a Death Café on 10th May in our Edinburgh office as part of Death Awareness Week and can’t wait to get tongues wagging.
Bluebird Care have been trading in Edinburgh for 9 years and in Glasgow for nearly 4 years. Being a quality care at home provider involves a lot of thinking on your feet, improvisation and tenacity, and I have dealt with all kinds of situations over the years. It’s been a real rollercoaster from trying to find private care at home for my terminally ill grandmother to being recognised as a finalist in the forthcoming Scottish Care Provider of the Year Awards has been quite a journey. I’ve laughed, I’ve cried and I have hopefully helped hundreds of people remain independent at home for as long as possible.
As Operations Director for both businesses, I feel very responsible for spinning all the plates to make sure everyone receives the first class care we promise them. I also want to ensure that our staff have the opportunity to have a career in care should they wish. I look forward to the future and to working with like-minded individuals and organisations in raising the profile of our sector.
Jane Perry, Operations Director, Bluebird Care Edinburgh and Bluebird Care Glasgow.No-one dies alone
Alison Bunce talks about Compassionate Inverclyde, a programme aiming to enable and empower individuals and communities to help and support each other at times of increased health need, at end of life and in bereavement.
What is a compassionate community?
Prof Allan Kellehear and colleagues provide a helpful answer to that question in the “Compassionate City Charter” (2016):
“A community that publicly encourages, facilitates, supports and celebrates care for one another during life’s most testing moments and experiences…. and that recognises that care for one another at times of crisis and loss is not simply a task solely for health and social services but is everyone’s responsibility”.
In Inverclyde, we’re using shorter words, but that it basically what we’re trying to create. We’re working to build a “compassionate community” based on three things... compassion, help and neighbourliness.
Compassion is about people undertaking acts of kindness. Help is about both providing help, and enabling people who are in need to say ‘yes’. And neighbourliness is about ordinary people helping ordinary people.
Launched in March, the Compassionate Inverclyde Programme aims to enable and empower individuals and communities to help and support each other at times of increased health need, at end of life and in bereavement, recognising the importance of families, friends and communities working alongside formal services.
One way we’re planning to do this is through the No-one Dies Alone (NODA) programme...
NODA is an all-volunteer, grassroots program which provides support to those in their last hours of life who do not have family or friends available to be with them at this time.
NODA originated in the USA, when an American nurse Sandra Clarke failed to be with a patient who had asked her to be with him when he died. Sandra got caught up with other duties and when she returned to the patient’s room he had died. This troubled her for many years and she went onto develop the NODA programme.
I’m pleased to be involved in the first Scottish pilot of the NODA programme, at Inverclyde Royal Hospital. It will become one of over 200 hospitals across the world running the programme, joining over 200 hospitals in the USA, Singapore and Canada.
Through this and other initiatives, were hoping that the Compassionate Inverclyde will have a transformative effect on the community of Inverclyde, developing social capital, building community capacity and resilience and positively influencing the lives of individual community members.
Alison Bunce, Compassionate Inverclyde Programme Lead
how aware are we of the impact of caring for older people?
Katharine Ross discusses the enormous contribution made by front line support workers employed in care homes and care at home organisations to the delivery of palliative and end of life care for older people.
“you know, i’ve never actually really believed that death is inevitable.
i just think it’s a rumour.”
This quote from David Carridine – actor and martial artist - makes me smile. When asked about his attitude towards death, Carradine responded tongue in cheek and proffered the case that death is “just a rumour”.
If only! We know dying will come to us all, and most people reading this will have experienced the death of a loved one, or somebody significant in their life. The loss, the sadness, the devastating grief - all so very real and often so utterly overwhelming.
Death is happening everywhere; it’s most definitely not a rumour. In Scotland around 54,000 people die each year and over 200,000 people are significantly affected by the death of a loved one. In general, we are dying at older ages - sometimes accompanied by frailty, dementia and multiple medical conditions. The number of people dying each year is rising, driven by population growth. By 2037 the number of people dying each year will have gone up by 12% to 61,600. It is thought that up to 8 out of 10 people who die have needs that could be met through the provision of palliative care.
With this knowledge Scottish Care decided to undertake a significant piece of research at the end of 2016 which sought to explore and describe the experiences of front line support workers employed in care homes and care at home organisations who were involved in the delivery of palliative and end of life care for older people.
At four locations across the country my Scottish Care colleagues and I were privileged - and often moved to tears - listening to examples of compassionate end of life care. We heard extraordinary stories of physical, practical, social, emotional and spiritual support being given to older people - all of which was being delivered by dedicated, committed front line support workers who provide the largest proportion of palliative and end of life care in Scotland.
We captured extraordinary stories such as the care home staff team who formed a guard of honour as a resident left their home for the last time.
We listened while front line social care workers – all too often underpaid and undervalued - shared their experiences of caring for older people at the end of their lives, often with little or no specialised training. One participant said quietly:
“I want to be able to explain to somebody exactly what’s going to happen (when they die). I want to be able to stop someone being afraid”
We also heard the challenges involved in having open conversations about dying. As another support worker said:
“I don’t know what to say….it can be overwhelming. We try and say what we think is right. It just comes out.
…You feel like you’re apologising all the time”
I suppose what we really captured was the human impact of delivering care at the end of someone’s life, and of doing this in challenging conditions on a regular basis - for multiple people.
Indeed, a focus group participant was the inspiration for the title of our publication. “We are the trees that bend in the wind” is how this person described a workforce which adapts, changes and flexes to the journey of palliative and end of life care, and experiences it with the supported person.
But this phrase also relates to a workforce under sometimes intolerable pressure and strain, at risk of breaking, or at least of losing part of oneself in the process of providing end of life care. Delivering palliative and end of life care to older people requires highly skilled, technical and practical interventions. It also involves providing emotional support, a familiar face, a hand to hold, family liaison and so many more forms of care and support that cannot be captured in any job title, not least ‘a support worker’.
In our report, Scottish Care have made 12 recommendations. Some relate to the individual who is dying – for example the development of work which embeds a human rights-based approach to the exercising of choice and control at the end of life, especially relating to the rights of older people. Dying of frailty or dementia, for example, should have a specific pathway in the same manner as those which have been successfully developed for cancer and other conditions. Scottish Care believes the very real issues of ageism and resultant chronic underfunding of Scotland’s older people who need care and support must be addressed as part of this.
Other recommendations relate to the workforce, and to the policy conditions which ultimately dictate practice.
There has to be a greater emphasis on honest & open conversations about how we pay for and commission palliative and end of life care – especially for older adults. Can we honestly say that we adequately resource the social care sector to train its staff to an appropriate palliative level? Do we ensure sufficient time is given for a care at home support worker, to listen, to have open conversations, hold somebody’s hand, to comfort, provide love, to wipe a tear of fear away?
The answer is no.
Death is not a rumour; it’s very real and we need open, honest and progressive conversations about the delivery and funding of palliative and end of life care in Scotland as a matter of priority. Scottish Care welcomes the opportunity to work with The Scottish Partnership for Palliative Care – and others – to ensure this happens.
Katharine Ross - National Workforce Development Lead - Scottish Care. The Scottish Care report Trees that bend in the wind can be accessed here:
Trees that Bend in the Wind: Exploring the Experiences of Front Line Support Workers Delivering Palliative and End of Life Care
Grasping the Nettle
Mark Hazelwood reveals some of the thinking behind the SPPC's recently published report 'Grasping the nettle'.
Grasping the nettle aims to provide a clear consensus view on the way ahead for palliative and end of life care in Scotland.
In both polar exploring and public policy it is periodically a good thing to stop, take stock and consider carefully the direction of travel.
It is eight years since SPPC published its last sector-wide analysis of how to improve palliative and end of life care in Scotland [1].
Since then we've seen the first Scottish government action plan on palliative and end of life care, Living and Dying Well, the crisis in public finances as a result of an under-regulated banking sector, the demise of the Liverpool Care Pathway, the Francis Inquiry, and many very positive practical improvements in palliative and end of life care at the local level.
When the Scottish government made its welcome announcement in 2014 that it would produce a new strategic framework for action for palliative and end of life care, SPPC committed to supporting and informing the development of that strategy.
As the representative body for palliative care – with over 50 member organisations – we wanted to ensure that the experience and expertise of the people and organisations in our networks were brought to bear on the complex and large challenges needing to be thought through.
Policy and strategy are never sufficient on their own to achieve change, but they can be helpful. Conversely, a recent survey identified 'confusing strategies' as the number one barrier to change [2].
Grasping the nettle aims to provide a clear consensus view on the way ahead for palliative and end of life care in Scotland. Its purpose was to support inform and enrich development of the Scottish government’s strategic framework.
To that end, the structure of Grasping the nettle is based on the 3-step improvement framework for Scotland’s public services [3], so that palliative and end of life care issues are framed in terms which resonate with the Scottish government's wider public service reform agenda.
The vision articulated in Grasping the nettle is that Scotland will be a place where:
- people’s wellbeing is supported even as their health declines
- people die well
- people are supported throughout bereavement.
In this vision – and throughout the report – we have tried very hard to achieve clarity of terminology and to shine a light on important differences of meaning which sometimes lurk behind stock phrases, creating a false impression of mutual understanding.
In producing the report, SPPC undertook many of the usual tasks of strategic thinking – an analysis of the world in which we are working, an assessment of where palliative and end of life care is at, an assessment of the main challenges and the things which need to change.
Engagement from our 50+ member organisations and other stakeholders has been excellent during a three-stage iterative process from May to November, which was overseen by a multi-disciplinary sub-group of SPPC’s council. Drafts were shared with the Scottish government at each stage, who welcomed the report as a very helpful input to their process of developing the strategic framework for action.
Perhaps the most difficult stage of thinking was to move beyond broad outcomes and to propose a set of specific actions which would achieve significant positive change.
The report identifies 38 actions – a busy agenda, but then this is a big issue and the scale of change required is huge.
The report’s proposals include – but also go beyond – specific issues such as education and advance care planning. In addition, we address leadership and the role of government and others in creating the conditions which support and enable change.
Taken together we believe the proposed actions create the necessary conditions for change, describe specific changes required and specify a broad framework of accountability.
This blog is by Mark Hazelwood, Chief Executive of the Scottish Partnership for Palliative Care.
References
- Scottish Partnership for Palliative Care. Palliative and end of life care in Scotland: the case for a cohesive approach. Scottish Partnership for Palliative Care; May 2007. Available from:http://www.palliativecarescotland.org.uk/content/publications/?cat=14
- Health Services Journal. The crowd speaks: Top 10 barriers to change. HSJ; 10 February 2015. Available at: http://www.hsj.co.uk/topics/technology-and-innovation/change-challenge/the-crowd-speaks-top-10-barriers-to-change/5081962.fullarticle
- The Scottish Government. The 3-step improvement framework for Scotland’s public services. The Scottish Government; 2013. Available at http://www.gov.scot/Resource/0042/00426552.pdf
Respite care and transitions: a complex problem
On Wednesday 8th October, MSPs in the Scottish Parliament will debate the 'Absence of Suitable Hospice and Respite Facilities for Young Disabled Adults'.
Inadequate access to respite care is just one dimension of the many difficulties experienced by young people with life limiting conditions as they move (transition) from children’s to adult services.
Children’s hospice services, including those provided by CHAS, offer the provision of holistic symptom management, emergency admissions, home care and short planned breaks. The purpose of a stay may also be the provision of a break for the child or young person and their parents, as well as end of life care and subsequently bereavement support for all of the family of the child or young person.
Scotland’s adult hospices are based on a very different model (in which the primary purpose of a stay will generally be to assess and deal with complex symptoms requiring a specialist intervention. Once these are resolved patients are generally discharged back into the community). Children’s and adults hospices share many similarities and are based on a common philosophy however they are not equivalent institutions.
The need for age appropriate respite care also extends to adults who experience the onset and progression of disease at a young adult age, for example the many individuals with multiple sclerosis.
The issue of transition was highlighted as an unmet need in the Scottish Government’s Living and Dying Well action plan in 2008. Living and Dying Well: Reflecting on Progress (SG March 2012) reported, regarding transition services, that “In many Boards this appeared to (be) a work in progress... A recurrent comment was the lack of equivalent adult services to transition to.” The Scottish Transitions Forum has developed principles for transition which provide a valuable framework.
The absence of suitable facilities is only one aspect of the situation; there are also barriers to accessing suitable facilities due to local authority funding policies, particularly since respite care for young people with high levels of need is relatively expensive (compared for example to typical costs for older people).
Leuchie House, is a voluntary sector provider of respite care for people with a range of long term conditions some of whom have high levels of need (for example advanced MS). Charging policies of local authorities may be a barrier to some young people accessing this service, despite the fact that the fees at Leuchie House are significantly subsidised by charitable fundraising and other grants.
A number of factors relating to Scotland’s health and social care system combine to make this a complex problem to address (beyond the significant challenges of resources). Identifying these factors may help to provide pointers to solutions:
1. The relatively small numbers of people affected in each local authority area may make dedicated local facilities difficult to finance and sustain. Any national solution is likely to require complex partnership across multiple NHS Boards and Local Authorities and there will be a need for a “lead broker”, with the resources to carry out complex and potentially protracted work.
2. As has frequently been articulated, whilst the financial costs of respite care fall on Local Authorities (and also on individual members of the public and voluntary organisations), the financial benefits tend to accrue to the NHS (in so far as respite care supports the health of the carer and prevents crisis admissions to hospital). It is to be hoped that ongoing moves to health and social care integration will address this issue of resource allocation.
3. The range and complexity of needs of young adults living with severe disability and/or life limiting disease makes a “one size fits all” solution inappropriate, and there is probably a need to develop a range of person centred options. Assessing the demand for services is therefore complex. There may be differences in preference as well as need (for example between getting respite at a dedicated centre vs. being supported to access a mainstream holiday facility, though this latter may not be feasible where support needs are high).
4. Whilst (at least until Self Directed Support becomes more widespread) responsibility for commissioning respite services lies with local authorities, some of these young adults may need quite high levels of clinical care as part of their respite.
5. There may be voluntary sector organisations who could be potential providers of new services, however the conditions for financial viability and sustainability need to be created for them to enter the market. A similar point could be made in terms of the independent sector.
These essentially practical complexities need to be overcome if the needs of growing numbers of young adults with life limiting conditions are to be met.
This blog is by Mark Hazelwood, Chief Executive of the Scottish Partnership for Palliative Care. Mark is also on the Board of Trustees for Leuchie House.
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